Second Tick uses Shopify checkout. The payment options that are currently enabled and available for your device are displayed during checkout before you submit the order.
Available payment options
Payment methods can vary by browser, device, payment-provider eligibility, and Shopify configuration. The checkout page is the current source of truth for the methods available for a particular order.
Currency
Product prices and order totals are shown in United States dollars (USD). The final checkout total includes the item price and any tax that Shopify calculates for the delivery address. Second Tick currently provides free standard shipping to eligible United States addresses under the published Shipping Policy.
When payment is authorized
Depending on the method selected, a payment provider may authorize or charge the order when checkout is completed. A temporary authorization may appear separately from the final posted charge while the provider processes the transaction.
Payment security
Card and wallet information is entered through Shopify checkout and the relevant payment provider. Second Tick does not ask customers to send full card numbers, security codes, passwords, or wallet login details by email, telephone, or contact form.
Declined or incomplete payments
A payment can be declined because of bank controls, incorrect billing information, an expired card, spending limits, fraud-prevention checks, or payment-provider eligibility. When a payment fails, verify the billing details and contact the card issuer or provider before trying again.
Duplicate or pending charges
More than one pending authorization can occasionally appear after repeated checkout attempts. Pending authorizations are controlled by the issuing bank and are not always completed charges. Contact the bank first when a pending entry remains longer than expected, then contact us with the order number if an order was created.
Refunds
Approved refunds are returned to the original payment method. After Second Tick submits a refund, the posting time depends on the bank or payment provider. See the Returns Policy for eligibility and processing details.
Payment support
For an order-specific question, contact contact@secondtickwatches.shop. Do not include full card details or passwords in the message.