Last updated: July 23, 2026.

This Shipping Policy applies to orders placed with Second Tick, operated by SECOND AVE, LLC.

Shipping destination and cost

Second Tick currently ships to eligible addresses in the United States only. Standard shipping is free on eligible United States orders.

Order processing

Orders are normally processed within 1–3 business days, Monday through Friday, excluding applicable holidays. Processing begins after the order is accepted and payment is successfully authorized.

Estimated delivery

Estimated delivery is 6–12 business days after processing. The typical total estimate, including processing, is 7–15 business days. These timeframes are estimates and are not guaranteed delivery dates.

Tracking

When tracking becomes available, it is sent to the email address provided with the order. Tracking scans, delivery events and carrier updates are controlled by the shipping carrier.

Address changes and cancellations

Review the shipping address before completing checkout. Contact us promptly if a correction or cancellation is needed. Orders may be cancelled before shipment, but an address change or cancellation cannot be guaranteed after processing has started.

Delayed, missing or marked-delivered packages

If tracking is delayed, stops updating or shows a delivery issue, contact us with the order number. We may ask the carrier to investigate. Carrier investigations and delivery corrections can require additional time.

Damaged packages or incorrect items

Contact us promptly with the order number and clear photos of the package and item. Keep the packaging and all included items while the issue is reviewed.

Delivery limitations

We may be unable to ship to an address that is outside the supported destination, incomplete, inaccessible to the carrier or restricted by applicable shipping rules. If an order cannot be shipped, we will contact the customer using the order details.

Contact

Shipping questions can be sent to contact@secondtickwatches.shop, by telephone at +1 (786) 971-0185, or through the contact page.